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  /  ABOUT ONLINE PURCHASE

ABOUT ONLINE PURCHASE

You can order all the items we have shown on our online store www.lappa.me, swiftly and efficiently. All you need to do is find the item you want, and leave your details, and we will do our best to get all the goods you ordered within 1-3 working days.

After accessing our site, start searching for the items. To speed up and make your search easier, you can use filters to select the type, size, or model of the item you want.

When you decide on an item, click on the appropriate item size and put it in the basket. Then a new window will appear in the upper part of the screen, which offers you the possibility to see the items in the basket and go directly to the cash register.

If you have completed the product selection process, click on the “CASH” option to open a new field in which you need to enter information about yourself and your address. After that, click on the “NEXT” option to proceed to the next step. Then determine if you ordered all the things you wanted if you left out an item and made a mistake in number or size. The data of all items that you previously “put in the basket” will appear on the screen. If all the information is correct, go to the order confirmation and then select the payment method. The offered payment methods are A) “cash on delivery” – payment upon receipt by cash or check, and B) payment by card.

If you choose to pay by card, you will see fields in which you must enter the following information: card number, cardholder’s name, card expiration date, and CVV card number (i.e., card verification number, which is usually the number on the back of the card). You may also be asked to enter the type (brand) of the card.

In the next step, you will receive a purchase receipt that you can print or record transaction data, including information on the status of the transaction (whether the transaction was successful or not), the order ID number (the unique amount you paid), and the currency in which the transaction was made, the last four digits of the card with which you made the payment and the type or brand of the card, the authorization code of the bank (a number unique for each successful card transaction), as well as the date and time when the transaction was made.

This step completes the online shopping process. After that, you will be notified of the status of your order via email. The merchant accepts the order only after we send you an email confirming acceptance of the same.

The goods you ordered will arrive at you within the time specified on the receipt. If you have any problems during the ordering process, we are at your disposal, and you can write to us at email office@lappa.me.

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